General Questions
- What is Fee Central?
- Fee Central is a platform that allows agents and brokers to notify other agents and brokers of any compensation their sellers are offering on individual property listings.
- Is Fee Central an MLS or a property listing service?
- No, Fee Central is not a multiple listing service (MLS) or an internet aggregator service. It only provides information about broker compensation on specific properties listed for sale.
- Who can use Fee Central?
- Fee Central is designed for real estate brokers and agents who need to view or share compensation information on property listings.
Usage Questions
- How do I sign up for Fee Central?
- You can sign up directly through our website by providing your agent id and contact information.
- What information do I need to provide when adding a listing?
- When adding a listing, you need to provide details about the compensation offered, confirm that you have a valid exclusive listing agreement, and ensure that you have the legal authority to represent the compensation.
- Can I search for properties based on the compensation offered to buyer’s brokers?
- No, Fee Central does not allow searches based on compensation criteria. The platform is designed to view compensation details for specific listings.
- Is the compensation information on Fee Central guaranteed?
- The compensation information is provided by the listing broker and is subject to change. We recommend securing a written and signed agreement with the seller or seller’s broker to confirm the compensation details.
Compliance and Legal Questions
- Is Fee Central compliant with NAR guidelines?
- Fee Central was designed with legal guidance from leading real estate attorneys to be in compliance with 2024 the National Association of Realtors (NAR) guidelines. As interpretation of these guidelines evolve so too will Fee Central.
- What legal responsibilities do I have when using Fee Central?
- Users are responsible for ensuring they have the legal authority to represent the compensation details they provide and must comply with all applicable laws and regulations.
- Does Fee Central provide legal or financial advice?
- No, Fee Central does not offer legal or financial advice. Users should consult their legal or financial advisors before making any decisions based on the information provided through the app.
Technical Questions
- Is Fee Central available on mobile devices?
- Yes, Fee Central is available via your mobile phone’s browser.
- What should I do if I forget my password?
- You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions.
- How secure is my data on Fee Central?
- Fee Central takes data security seriously. We use industry-standard encryption and security measures to protect your information.
Account and Payment Questions
- Is there a cost to use Fee Central?
- Fee Central is currently free to use. However, we may introduce charges in the future for certain premium features or services. If any fees are implemented, they will be clearly communicated to you in advance.
- How do I close my account?
- How do I update my profile information?
- You can update your profile information directly within the app by navigating to the "Profile" section.
Support Questions
- How can I contact Fee Central for support?
- What should I do if I encounter a problem with the app?
- If you encounter any issues, please contact our support team with details of the problem, and we will assist you as soon as possible.
Miscellaneous Questions
- Can I recommend new features for Fee Central?
- Yes, we welcome feedback and suggestions. You can send your ideas to our support team at help@feecentral.com
- How often is the information on Fee Central updated?
- The information on Fee Central is updated by the listing brokers in real-time, so it reflects the most current compensation details available once we are provided them.
